This Privacy Policy explains how Galleon Entertainment Ltd ("we", "us", "our") collects, uses, stores, and protects your personal data when you use the Galleon web platform. These practices apply in full to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account with us, we collect information such as your full name, date of birth, email address, postal address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable gaming and anti-money-laundering requirements. During transaction processing, we also record payment method references and transaction amounts to maintain accurate financial records and to detect any irregular activity on your account.

In addition to the details you provide directly, our web platform automatically gathers certain technical data during your sessions. This includes your IP address, browser type, device type, and session timestamps. We use this information solely to maintain the security and stability of the platform, to identify and prevent fraudulent access, and to ensure the site functions correctly across different browsers and devices. Cookies are used to keep your session active and to remember your preferences; they are not used to build advertising profiles or to track your activity across third-party websites.

How We Share and Protect Your Data

Your personal data is protected using 256-bit SSL encryption during transmission, and all records are held on secure servers with strictly controlled internal access. Only staff members who require access to your data in order to carry out their specific duties are permitted to view it.

We do not sell your data to third parties. There are, however, limited circumstances in which we share information externally. Payment gateways receive only the data necessary to process your transactions. Identity verification services receive the details required to confirm your age and identity in line with responsible gaming standards. Where we are legally required to do so, we will disclose relevant information to regulatory authorities or law enforcement bodies. All third parties with whom we share data are required to handle it securely and in accordance with applicable data protection law.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we keep your records for the duration required by our licensing obligations and applicable law. Once that retention period has elapsed, your data is securely deleted or anonymised.

You have the right to request a copy of the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your data where no legal obligation requires us to retain it. To exercise any of these rights, please contact our support team through the channels listed on our website. We will respond to all verified requests within a reasonable timeframe. If you are not satisfied with how we have handled your data, you have the right to raise a concern with the relevant data protection authority in your jurisdiction.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, the revised version will be published on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we handle your information.